Contact Qiraa
Tell us what you need, and include enough detail to help
Contact the Qiraa team about product access, account or billing support, privacy and data rights, partnerships, accessibility, or responsible disclosure.
- support@qiraa.io
Product and support
For app access, account problems, and general product questions.
- Open the Data rights page
Privacy and data rights
For access, correction, export, objection, and account or data deletion requests.
- support@qiraa.io
Partnerships and collaboration
For schools, teachers, communities, partnerships, content, and accessibility.
- support@qiraa.io
Security and responsible disclosure
For responsible disclosure of an issue that may affect users, accounts, or data.
Before you email
The useful details to include
A little context helps us route sensitive and time-critical requests correctly.
What should I include in a support request?
Include the email connected to your Qiraa account, your device platform, the feature involved, what you expected, and what happened. Do not email passwords, full payment-card details, or unnecessary recordings.
What should I include for billing help?
Subscriptions are purchased and managed through Apple or Google. Include the store, product or plan, approximate purchase date, and Qiraa account email. Never send full payment credentials.
How do I make a privacy or deletion request?
Use the Data rights page for access, correction, export, objection, or deletion requests. Include the Qiraa account email and enough information for us to verify authority safely.
How should I report a security problem?
Describe the issue, affected version or page, reproduction steps, and potential impact. Avoid accessing, changing, or downloading data beyond what is necessary to demonstrate the issue.